Privacy Policy

Introduction

Coach Thomas Badilla is committed to protecting the privacy of our clients. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with applicable laws and other relevant regulations. This policy applies to all clients who engage in our life coaching services, and any related online or offline interactions.

Information We Collect

We may collect the following types of personal information:

Contact Information: Name, address, phone number, email address.
Demographic Information: Age, gender, occupation, and other relevant demographic details.
Background Information: Information you provide about your personal and professional history, goals, challenges, and aspirations.
Session Notes: Records of our coaching sessions, including your thoughts, feelings, and progress.
Assessment and Questionnaire Data: Responses to assessments, questionnaires, and other tools used to facilitate coaching.
Payment Information: Credit card details or other payment information (processed securely through third-party payment processors).
Website Usage Data: Information collected through cookies and similar technologies when you visit our website, such as IP addresses, browser type, and browsing patterns.
Communication Data: Records of emails, messages, and other communications between you and us.
Health and Well-being Information: Information you may choose to share related to your mental, physical, or emotional well-being, relevant to your coaching goals.

How We Use Your Information

We use your personal information for the following purposes:

Providing Coaching Services: To conduct coaching sessions, develop personalized coaching plans, and track your progress.
Communication: To communicate with you regarding appointments, coaching sessions, and other relevant information.
Payment Processing: To process payments for our services.
Improving Services: To analyze data and feedback to improve our coaching services and client experience.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Marketing and Promotions: With your consent, to send you promotional materials and information about our services.
Website Operation: To maintain and improve our website and ensure its functionality.
Client Support: To respond to your inquiries and provide customer support.

Disclosure of Your Information

We may disclose your personal information in the following circumstances:

Service Providers: We may share information with third-party service providers who assist us with payment processing, website hosting, and other operational needs. These providers are contractually obligated to protect your information.
Legal Requirements: We may disclose information when required by law, such as in response to a subpoena or court order.
Protection of Rights: We may disclose information to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
With Your Consent: We may share your information with third parties with your explicit consent.
Emergency Situations: if we believe that disclosing your information is necessary to prevent harm to you or another individual.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Secure Storage: Storing data in secure, password-protected systems.
Encryption: Encrypting sensitive data during transmission and storage.
Access Controls: Limiting access to personal information to authorized personnel.
Regular Security Audits: Conducting regular security audits and assessments.
Confidentiality Agreements: Requiring all staff and contractors to sign confidentiality agreements.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. After this period, we will securely delete or anonymize your information. The notes taken during coaching sessions will be kept based on your state and local rules regarding record keeping for client files.

Your Rights

You have the following rights regarding your personal information:

Access: You have the right to access the personal information we hold about you.
Correction: You have the right to request corrections to any inaccurate or incomplete information.
Deletion: You have the right to request the deletion of your personal information, subject to legal limitations.
Objection: You have the right to object to the processing of your personal information.
Restriction: You have the right to request the restriction of processing your personal information.
Data Portability: You have the right to receive your personal information in a portable format.
Withdrawal of Consent: You have the right to withdraw your consent at any time, where we rely on consent to process your information.
Complaints: You have the right to lodge a complaint with the appropriate data protection authority.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to collect information about your browsing activities. You can control cookies through your browser settings.

Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete it.

Privacy Policy

Introduction

Information We Collect

We may collect the following types of personal information:

Contact Information: Name, address, phone number, email address.

Demographic Information: Age, gender, occupation, and other relevant demographic details.

Background Information: Information you provide about your personal and professional history, goals, challenges, and aspirations.

Session Notes: Records of our coaching sessions, including your thoughts, feelings, and progress.

Assessment and Questionnaire Data: Responses to assessments, questionnaires, and other tools used to facilitate coaching.

Payment Information: Credit card details or other payment information (processed securely through third-party payment processors).

Website Usage Data: Information collected through cookies and similar technologies when you visit our website, such as IP addresses, browser type, and browsing patterns.

Communication Data: Records of emails, messages, and other communications between you and us.

Health and Well-being Information: Information you may choose to share related to your mental, physical, or emotional well-being, relevant to your coaching goals.

How We Use Your Information

We use your personal information for the following purposes:

Providing Coaching Services: To conduct coaching sessions, develop personalized coaching plans, and track your progress.

Communication: To communicate with you regarding appointments, coaching sessions, and other relevant information.

Payment Processing: To process payments for our services.

Improving Services: To analyze data and feedback to improve our coaching services and client experience.

Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Marketing and Promotions: With your consent, to send you promotional materials and information about our services.

Website Operation: To maintain and improve our website and ensure its functionality.

Client Support: To respond to your inquiries and provide customer support.

Disclosure of Your Information

We may disclose your personal information in the following circumstances:

Service Providers: We may share information with third-party service providers who assist us with payment processing, website hosting, and other operational needs. These providers are contractually obligated to protect your information.

Legal Requirements: We may disclose information when required by law, such as in response to a subpoena or court order.

Protection of Rights: We may disclose information to protect our rights, property, or safety, or the rights, property, or safety of others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

With Your Consent: We may share your information with third parties with your explicit consent.

Emergency Situations: if we believe that disclosing your information is necessary to prevent harm to you or another individual.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Secure Storage: Storing data in secure, password-protected systems.

Encryption: Encrypting sensitive data during transmission and storage.

Access Controls: Limiting access to personal information to authorized personnel.

Regular Security Audits: Conducting regular security audits and assessments.

Confidentiality Agreements: Requiring all staff and contractors to sign confidentiality agreements.

Your Rights

You have the following rights regarding your personal information:

Access: You have the right to access the personal information we hold about you.

Correction: You have the right to request corrections to any inaccurate or incomplete information.

Deletion: You have the right to request the deletion of your personal information, subject to legal limitations.

Objection: You have the right to object to the processing of your personal information.

Restriction: You have the right to request the restriction of processing your personal information.

Data Portability: You have the right to receive your personal information in a portable format.

Withdrawal of Consent: You have the right to withdraw your consent at any time, where we rely on consent to process your information.

Complaints: You have the right to lodge a complaint with the appropriate data protection authority.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to collect information about your browsing activities. You can control cookies through your browser settings.

Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete it.